Any person who believes she or he has been discriminated against on the basis of race, color or national origin by the City of Quincy may file a Title VI complaint by completing and submitting the City's Title VI Complaint Form.
The City of Quincy investigates complaints received no more than 180 days after the alleged incident. The City of Quincy will process complaints that are complete. Once the complaint is received, the City of Quincy will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office.
The City of Quincy has 14 days to investigate the complaint. If more information is needed to resolve the case, the city may contact the complainant. The complainant has 14 business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 14 business days, the city can administratively close the case. A case may also be administratively closed if the complainant no longer wishes to pursue their case.
After the investigator reviews the complaint, she/he will issue one of two (2) letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A letter of finding (LOF) summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur.
If the complainant wishes to appeal the decision, she/he has 14 days after the date of the letter or the LOF to do so. A person may also file a complaint directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590. If information is needed in another language, then contact 217-228-4500.
Click here to view a copy of the Title VI Complaint Form.