9-1-1 Joint ETSB

The 9-1-1 Joint Emergency Telephone System Board (ETSB) in Quincy and Adams County, Illinois is the oversight authority for the region's public safety communications system — the Quincy/Adams County 9-1-1 Center. It was created in 2018. It's a joint committee created by both the City of Quincy and Adams County governments to manage and guide how emergency calls and dispatch services operate locally.

What the Joint ETSB Does

• Oversees the 9-1-1 System: The board provides governance and oversight for the Quincy/Adams County 9-1-1 Center, which is the area’s public safety answering point (PSAP) for 9-1-1 calls. This includes ensuring efficient emergency telephone service and public safety communications are provided to all residents and visitors in the city and county.
• Policy and Budget Oversight: The Joint ETSB helps guide policies and budgets related to the operation of the 9-1-1 Center, including the allocation of funds collected through state-authorized 9-1-1 surcharges and local revenue. It ensures the system has the resources needed to operate 24/7 and meet service goals.
• Appoints and Supervises Leadership: The board oversees the 9-1-1 Director, who functions as the chief executive for the system and reports directly to the ETSB. The director manages day-to-day operations of the dispatch center under the board's direction.
• Represents Multiple Stakeholders: The board is made up of representatives from both governments and public safety agencies — typically including city council members, county board members, law enforcement, emergency services, rural fire representation, and public members — to ensure broad oversight and representation of public safety interests.

The Joint ETSB ensures that when someone in Quincy or Adams County dials 9-1-1, their call is answered quickly and routed properly to police, fire, or emergency medical services. It helps maintain reliable emergency communications infrastructure and policies that support public safety.