COVID-19 Closure of the City Buildings

Based on the advice of the Adams County Health Department, all City Buildings will be closing to the public at the end of business today (03/17/2020) until further notice.

Please click here to view the notice from Mayor Kyle Moore.

Customer Help Center

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Expand/Contract Questions and Answers

  • Is there a fee to pay my utility bill online?

  • How do I create an account to manage my utility bill?

  • Can I make a payment without creating an account?

  • My account has been shutoff for non-payment. Can I pay online to restore my service?

  • Can I setup automatic payments using my credit card or banking information?

  • Can I schedule my payment to come out on a date other than today?

  • Can I manage multiple utility accounts with one user profile?


For assistance with your City of Quincy Utility Billing ePay online account, please contact Support at