Customer Help Center

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Expand/Contract Questions and Answers

  • Is there a fee to pay my utility bill online?

  • How do I create an account to manage my utility bill?

  • Can I make a payment without creating an account?

  • My account has been shutoff for non-payment. Can I pay online to restore my service?

  • Can I setup automatic payments using my credit card or banking information?

  • Can I schedule my payment to come out on a date other than today?

  • Can I manage multiple utility accounts with one user profile?


For assistance with your City of Quincy Utility Billing ePay online account, please contact Support at